About the business
Toowoomba Community Care is a not-for-profit community-based organisation focused on delivering services to enhance the quality of life for people who are aged or frail, as well as people with a disability and their care givers. We are looking for a person who can work with our organisational values and has a genuine desire to make a difference in a customer focused model of care with integrity and innovation.
About the role
As an Administration Officer, your role will be to support the organisation by providing high quality administrative and operational support that ensures the organisation can deliver business outcomes effectively, efficiently and professionally. You will be part of dynamic and successful team.
Your tasks will include:
- Reception and administration functions for the organisation as the first point of contact displaying exceptional internal and external customer service attitude and focus
- Manage the information flow and triage incoming communication traffic utilising problem solving skills
- Support the day-to-day provision of high quality clerical, administrative and reception services
- Liaise with clients, carers, contractors and other teams within the organisation
- Commit to a seamless and streamlined administration support function
- Support a number of organisational teams to ensure day to day operations
- Screening of calls, visitors, answer phones, take and email messages, answer queries, greet visitors
- Deliver administrative systems and processes as required to support the organisation
- Receipting and banking for the organisations over the counter payments
- File creation and management for organisational administrative documents
- Day to day office routines
- Ordering and managing resources, equipment and stock
- Open and distribute mail, organisational emails, postage supplies, couriers, etc.
- Maintain the workplace to be presentable to a neat and tidy standard
- Manage and maintain organisation stock
- Working with the Operations Manager to prioritise and carry out required tasks as allocated
- High attention to detail for data entry
Benefits and perks
- Employed under the SCHADS Award
- Access to optional Salary Packaging, Meal Entertainment Card
- Access to our Employee Assistance Program
- Uniform and laundry allowance
- A supportive, positive, and rewarding workplace culture
Requirements:
- Positive National Police Check
- Open Australian Driver’s Licence (current)
- Current Vehicle Registration and Compulsory Third-Party Insurance
- Current Comprehensive Vehicle Insurance
- NDIS Worker Screening Card (Yellow)
- Positive Working with Children (Blue) Card
- COVID-19 Immunizations (minimum of two)
- Current Influenza Immunization (annual)
- Complete Pre-employment Health Declaration outlining any pre-existing conditions (as detailed in section 571 of the Workers Compensation and Rehabilitation Act 2003).
How to apply:
Email [email protected]
with:
- a covering letter (no more than 2 pages) outlining what makes you the ideal candidate for this role and how you see yourself fitting into the organisation.
- resume including the contact details of two current professional referees.
